Shipping & Delivery Policy
At Sukoon Healthcare, we aim to provide efficient and reliable shipping services to ensure that you receive your orders in a timely manner. Please read the following Shipping & Delivery Policy to understand how we process and deliver your orders:
- Shipping Methods: (a) We offer shipping within Bangladesh. (b) We primarily use delivery companies to fulfill orders and provide Cash on Delivery (COD) services.
- Delivery Timeframe: (a) Delivery times may vary depending on the destination and shipping method selected. (b) Estimated delivery times will be provided to you at the time of checkout or order confirmation. (c) While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or logistical challenges may affect delivery times.
- Cash on Delivery (COD): (a) We offer Cash on Delivery (COD) services for eligible orders within Bangladesh. (b) With COD, you have the convenience of paying for your order upon delivery. (c) Please ensure that you have the correct amount of cash available at the time of delivery to complete the payment. (d) Orders paid via COD may be subject to additional verification and validation processes to prevent fraudulent transactions.
- Tracking Orders: (a) Once your order has been shipped, you will receive a shipping confirmation email or SMS containing tracking information. (b) You can track the status of your order by entering the provided tracking number on the delivery company’s website or contacting their customer service team.
- Delivery Address: (a) Please ensure that you provide accurate and complete shipping information, including your full name, delivery address, and contact number, to avoid any delays or issues with delivery. (b) We are not responsible for any delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
- Delivery Charges: (a) Shipping charges may apply to your order and will be calculated based on factors such as the destination, shipping method, and order weight. (b) Any applicable shipping charges will be displayed to you at the time of checkout or order confirmation.
- Delivery Acceptance: (a) Upon delivery, please carefully inspect the packaging and contents of your order for any damage or discrepancies. (b) If you notice any issues with your order, please contact us immediately to report the problem and request assistance.
- Contact Us: If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at [email protected]
By placing an order with Sukoon Healthcare, you acknowledge that you have read, understood, and agree to abide by our Shipping & Delivery Policy. We reserve the right to amend this policy at any time without prior notice.